Tiven

Help & Feedback

Tiven (the "App") is a tool for organizing and recording personal and family health information and medical expenses. It helps you keep lab reports, medical records, exam reports, imaging, medical receipts and bills, and other materials in one place, structure them, and view them over time.

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FAQ

What kinds of materials can I upload?

Upload lab reports, examination reports and medical records as photos or PDFs. ZIP files of them also work. For imaging, upload DICOM or ZIP files.

What if the extracted results aren't accurate?

On the review screen, check each item against the original. Fix any mistakes, then confirm. Edits alone don’t mark results as reviewed. The original file is always authoritative.

Where is my data stored, and is it safe?

We store data with Supabase in the US East region. All transfers use HTTPS encryption. Only the account owner and people authorized for a profile can access its data. Each person’s access stays within their role. We don’t sell your data or use it to train AI.

How do I add family members?

Tap Add member in Settings → Members or on the Home screen. Each member’s records stay separate.

Why am I not getting notifications?

Turn on push notifications in Settings → Notifications. Then allow notifications in your phone’s system settings.

How do I export or delete my data?

Export health records your account owns in Settings → Export My Data. Delete your account and the data it owns in Settings → Account & Profile → Delete account. This is permanent. After deletion, you lose access to profiles others manage. Apple Health also stops syncing to them. Records already synced there stay with the profile manager.

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